Privacy Statement – Trailix

Last updated: 26-02-2025

Trailix, located at Poeldonkweg 5, 5216 JX, Netherlands, attaches great importance to the protection of your personal data. In this privacy statement we explain which data we collect, why we do this and how we protect it.

1. Who is responsible for your data?

Trailix is responsible for the processing of personal data as shown in this statement.

📌 Company details:

• Company Name: Trailix
• Chamber of Commerce number: 93558864
• Address: Poeldonkweg 5, 5216 JX, Netherlands
• Email: info@trailix.nl
• Phone: 06-51317313

2. What personal data do we collect?

We only process personal data that you provide to us yourself or that is automatically collected via our website. This concerns:

• Name and contact details (for quotation requests or contact form).
• Company details (for business applications).
• Email address and telephone number (for communication and customer service).
• IP address (for website analysis and security).
• Payment details (if applicable, for an order or invoice).

We do not process sensitive personal data such as BSN numbers or financial data without necessity.

3. Why do we collect your data?

We use your data exclusively for:

✅ Requests for quotes and orders: To process your request and contact you. ✅ Customer support: To answer questions and provide service. ✅ Billing and administration: To comply with legal obligations. ✅ Marketing & Newsletters: Only if you explicitly sign up for this. ✅ Website analysis: To improve the performance of our website.

We do not sell your data to third parties!

4. How do we secure your data?

We take the security of your personal data seriously and take appropriate measures to prevent misuse, loss and unauthorized access, such as:

🔹 Encrypted data storage.🔹 Limited access to data for employees.🔹 Use of secure connections (SSL certificate).

If you suspect that your data is not properly secured, please contact us at info@trailix.nl.

5. Do we share your data with third parties?

We only share your data if this is necessary for our services, for example with:

• Payment and billing systems (for invoicing and administration).
• Hosting providers (for the operation of our website).
• Suppliers or courier services (if necessary for shipping products).

We conclude a processing agreement with these parties to protect your data.

6. Cookies and tracking

Our website uses cookies and similar technologies to improve the website.

✅ Functional cookies: Necessary for the proper functioning of the site. ✅ Analytical cookies: Help us improve the website. ✅ Tracking cookies: Are only used with your permission.

On your first visit to our website, we ask for your cookie preferences via a cookie banner. You can change your settings at any time.

More info? Read our cookie statement.

7. How long do we retain your data?

We do not store your data for longer than necessary, depending on the purpose:

• Quotation details: Maximum 6 months, unless you become a customer.
• Invoice and administrative data: 7 years (legal retention obligation).
• Newsletter subscriptions: Until you unsubscribe.
• Cookies: See our cookie statement.

8. Your rights

You have the following rights under GDPR legislation:

✔️ Inspection: You can request which data we have about you. ✔️ Correction: You can have your data adjusted. ✔️ Deletion: You can have your data deleted if it is no longer needed. ✔️ Objection: You can object to the use of your data.

If you wish to exercise these rights, please send an email to info@trailix.nl. We will respond within 14 days.

9. Changes to this privacy statement

Trailix reserves the right to modify this privacy statement. We recommend that you check this page regularly for updates.

📌 Last modified: 26-02-2025

If you have any questions about this privacy statement, please contact us at info@trailix.nl.